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Returns Policy

Any claims for damage or partial loss of product in transit must be notified in writing to Hammersley Products (Aust) Pty Ltd within seven (7) days of delivery.  In the absence of notification, the product is considered to be delivered in accordance with the contract (to the extent permitted by law).  Hammersley Products (Aust) Pty Ltd  may ask for photographs of damage if deemed necessary for recovery of cost from the Deliverer.

Any claims for faulty product must be notified in writing to the Seller within seven (7) days of delivery.  Hammersley Products (Aust) Pty Ltd may ask for return of product for testing purposes.
All warranties and guarantees exclude defects caused by damage or misuse after receipt, and damage during transit is dealt with through our freight company.


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